The Chocolate Conversation

Lead Bittersweet Change, Transform Your Business

ChocolateConversation
Product Details

Print | 978-1-937134-49-5 | $24.95
eBook | 978-1-937134-50-1 | $19.99
Enhanced eBook |
978-1-937134-51-8 | $19.99
5.5 x 8.5 hardcover | 240 pages
April 16, 2013

The Chocolate Conversation

Lead Bittersweet Change, Transform Your Business

The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversations to cultivate a common worldview, set standards, and uncover concerns that can undermine the goals of the organization. So what conversations are you, as a leader, having with your organization? Experienced business transformation consultant Rose Fass shows how leaders can avoid a meltdown and instead drive transformation by the way they communicate in a language that all stakeholders can understand. The Chocolate Conversation takes a light-hearted approach to show how too often we think we’re having the same conversation—about “dark chocolate,” for instance—only to be referring to three different things: milk, white, and bittersweet varieties. Fass helps us establish common ground that leads to an effective discourse for addressing relevance, growth, productivity, and scale—the four most important issues she sees in business today.

Rose Fass is the undisputed master of organizational dynamics, and this book proves she has the bead on what it takes to transform companies and brands in these challenging times. The simplicity of her idea—that everything that matters happens ‘in the conversation’—is both essential and critical for success in a complex world.

Bob Greenberg, founder, chairman and CEO, R/GA

Media Coverage

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