Conversational Intelligence

How Great Leaders Build Trust and Get Extraordinary Results

ConversationalIntelligence
Product Details

Print | 978-1-937134-67-9 | $27.95
eBook | 978-1-937134-68-6 | $19.99
Enhanced eBook |
978-1-937134-69-3 | $19.99
6 x 9 hardcover | 256 pages
October 1, 2013

Conversational Intelligence

How Great Leaders Build Trust and Get Extraordinary Results

The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply with easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Words are the ideas on which change is built—if we can see the world we want, we need to learn to express that vision in ways that engage others to join our movement and make it a reality. Conversational Intelligence is crucial for that to happen!

Caryl Stern, President and CEO, U.S. Fund for UNICEF and author of I Believe in Zero: Learning from the World’s Children

Media Coverage

entrepreneur
psychology-today
huffpost